An Assessment of Dental Assistant's Performance, Speed and Quality of Work: A Dentist's Perceptions in Saudi Arabia
Author(s): Nancy Ajwa*, Moudi Alhawsa and Atheer Alharbi
Abstract
Aim: The objective of this current study is to assess the dental assistant’s quality of work in form of accuracy alongside performance, speed and evaluate its impact on different practitioners. Materials and Methods: A cross?sectional digitalized survey was conducted among dental practitioners including both males and females. A digital structured questionnaire consisting of four sections was developed as follows: Section A: demographic questions, Section B: The accuracy of dental assistants in action, Section C: Speed of Performance of Dental Assistants, Section D: Quality of work for dental assistants. A link was published on social media, private and non-private hospitals, and the field research was on a large group from Saudi Arabia’s hospitals. Results: The behavior of dental assistants in the form of accuracy and speed of work affects the daily pursuit of the dentist directly. Conclusions: Most study participants from both genders strongly agreed/agreed on items assessing DAs performance with its three domains (work accuracy, performance speed, and quality of work). The concepts and assessment of dental assistants' performance varied significantly by the gender of the dentists.