Dariosh Rokhafroz

Medical Education, Ahvaz, Iran


  • Research Article   
    An Integrated Model of Educational Services Quality
    Author(s): Soleiman Ahmady, Shahram Yazdani, MohammadAli Hosseini, Dariosh Rokhafroz* and Abdolreza Gilavand

    Background: The quality of educational services is one of the major concerns of higher education officials. Evaluating the quality of educational services is expected to be based on scientific models. Currently, definition of this area and conceptualization of educational services quality suffers from theoretical and methodological ambiguities and the root of many of these ambiguities and complexities appears to lie in the lack of appropriate models and tools for evaluating the quality of services. Materials and Methods: The purpose of this study is to design an integrated model of educational services quality. To this aim, critically reviewing the models of the services quality is essential. This critical review was conducted using an analytical approach. Results: (a) Theoretical foundations related to the quality.. Read More»

    Abstract HTML PDF